Katherine Doty serves as Head of Customer Support at Quality Lockout LLC, where she is dedicated to strengthening customer retention, brand loyalty, and long-term client success through exceptional technical support and service excellence. With a strong belief that safety and compliance are built on trust—not just troubleshooting—Katherine plays a critical role in ensuring clients receive reliable guidance, responsive support, and confidence in their Lockout/Tagout programs.
As a results-driven sales and customer relationship leader with more than seven years of experience in competitive markets, Katherine brings extensive expertise across the full customer lifecycle, including prospecting, relationship management, strategic partnerships, account growth, and client retention. Her background combines sales leadership with operational support, allowing her to bridge customer needs with practical solutions that drive both satisfaction and business growth.
Before joining Quality Lockout, Katherine built an impressive career at Promethean, where she advanced through multiple leadership roles including Inside Sales Representative, Team Lead for Inside Sales, Lead Generation Manager, and Inside Sales Coordinator. Her experience in sales strategy, customer engagement, and team leadership has shaped her ability to deliver high-level support while fostering strong, lasting client relationships.
At Quality Lockout, Katherine’s leadership helps ensure customers not only achieve compliance but also experience the trusted partnership, responsiveness, and technical excellence that define the company’s commitment to workplace safety.